TERMS AND CONDITIONS
⌚ One lesson lasts 60 minutes.
📅 The times and dates of the lessons must be agreed on by both parties before payment is made.
Payment and fees
💰 Payment for the lessons is via PayPal or Bank transfer.
⏳ The lessons (1, 5 or 10) are paid for in advance, and full payment must be made before the lesson starts.
🏦 Onlinespanishlanguagelearning is not responsible for any additional bank fees, interest, financing or overdraft charges nor other fees.
📧 After finishing your payment, you will receive a confirmation by email. There are no refunds for lessons.
Time changes or cancellations
❕Time changes and cancellations are possible and free of charge if I am notified by email at least 24 hours before the beginning of the lesson. If there is no previous notification or if there is a no-show on the part of the student, the total amount must be paid.
Block of lessons
➕ If you book a block of 5 or 10 lessons, they must be taken within 4 months from the day payment is made.
Holidays and Sick Days – Teacher
🌊 Holidays will be scheduled in advance. If for any reason the teacher is not able to attend any given lesson, the payment made may be used towards rescheduling the lesson to a later date.
Free Trial Session
🆓 The trial session lasts 30 minutes and it is free of charge. You are under no obligation to take any more lessons after the free trial lesson.
👋 The trial session is not a ‘real’ lesson. During this session:
- We will introduce ourselves.
- I will assess your level and analyse your needs.
- I will tell you about my methodology.
- You will be able to ask me any questions you may have. – If you need to change/cancel/reschedule your free trial session appointment, I request that you notify me 24 hours before your appointment.
Please do not hesitate to contact me if you have any doubts or questions. Contact here 📨